Coverage Analysis & Claim Strategy
Reading the policy's exclusions, conditions, and endorsements against the facts of the loss to map where coverage is owed, and shaping how the claim is presented before positions harden.
Policyholder-side counsel when a carrier denies, delays, or underpays. Coverage analysis, bad-faith actions, and litigation to recover the full benefit of the insurance you already paid for.
A commercial property policy commonly gives two years from the date of loss to sue, and an adjustment that drifts past that date has ended more claims than any exclusion. Illinois suspends the period from the day proof of loss is filed until the day the claim is denied, a point made in our first letter to the carrier.
The duty to defend is broader than the duty to indemnify. The complaint's allegations trigger it, true or not, and in Illinois a carrier that owed a defense but neither provided one under a reservation of rights nor sought a declaratory judgment is estopped from raising its policy defenses. Where the reservation turns on facts the defense could steer, the insured may be owed independent counsel at the carrier's expense.
Towers add their own failure modes: an excess policy attaching only on actual payment of the underlying limit can be forfeited by a below-limits settlement with the primary, and a claims-made policy that lapses takes later claims with it unless a notice of circumstances went in first. We read the whole program at notice and act only for policyholders.
Reading the policy's exclusions, conditions, and endorsements against the facts of the loss to map where coverage is owed, and shaping how the claim is presented before positions harden.
Challenging wrongful denials, partial payments, and lowball valuations, and pressing the carrier to honor the full scope of cover instead of settling a valid loss for a fraction of its worth.
Litigating the meaning of the policy itself through declaratory-judgment and coverage actions that resolve whether, and how far, an insurer must indemnify or defend a given loss.
Pursuing bad-faith actions where an insurer's unreasonable handling of a valid claim supports liability above the policy limits, including consequential and extra-contractual damages where the law allows.
Recovery across multi-layered programs, where primary, excess, and umbrella layers sit with multiple carriers and reinsurers, with the tower coordinated so no layer escapes its share of a covered loss.
Coordinating recovery on programs spanning US, London-market, and other international layers, working with locally admitted counsel where a claim turns on foreign law or a foreign forum.
An insurer owes a defense whenever the complaint's allegations fall potentially within coverage, true or not, and the whole defense if any count qualifies. A doubting carrier must defend under reservation or seek a declaratory judgment; in Illinois, doing neither when a defense was owed forfeits the policy defenses.
When a reserved defense turns on facts the defense lawyer could steer, such as whether conduct was negligent or intentional, the insurer's chosen counsel has a conflict. In Illinois and many other states the insured may then select independent counsel at the carrier's expense.
Most states make an occurrence carrier show prejudice before late notice defeats a claim. Under a claims-made-and-reported policy a claim must be reported within the policy period or extended reporting window, and a missed date is fatal. A notice of circumstances filed before expiry pulls a later claim into that policy.
Illinois recognizes no first-party bad-faith tort; the remedy for vexatious and unreasonable delay is Section 155 of the Insurance Code, which adds attorney fees and a capped statutory amount. A liability carrier that refuses a reasonable settlement within limits can owe the excess verdict that follows.
Many excess policies attach only when the underlying insurer has paid its full limit. Settle with the primary for less and the excess carrier may argue its layer never attached; some courts agree. Read the attachment clause first, then get the excess layer's consent or fill the gap.
Standard property forms require a signed, sworn proof of loss within 60 days of the carrier's request and an examination under oath on request; a misstatement in either can void the claim. Where only the amount is disputed, the appraisal clause gives a binding figure but cannot decide coverage.
The loss is tendered under every potentially responsive policy, primary and excess alike, with notice, proof-of-loss, and cooperation clauses satisfied to the letter. Rights are preserved before the carrier's file, and its narrative, begins to form.
Insuring agreements, exclusions, definitions, and endorsements are read against the facts of the loss, clause by clause. The reservation-of-rights letter is answered in kind, each reserved defense met with the policy language and case law that closes it.
If the carrier denies or lowballs, the fight moves to court: a declaratory-judgment or breach action, drafting-history and claim-file discovery, and bad-faith counts where claim handling supports liability above the limits. Excess layers are put on notice so no insurer waits out the tower.
Summary judgment on the policy's meaning, trial where facts are contested, or mediation once exposure above limits concentrates the carrier's mind. The matter closes only when the money moves, with allocation across layers resolved, releases signed, and proceeds collected.
The carrier read the policy before it sold it to you. We read it the way it will be read against them.
Insurance recovery litigation is policyholder-side work to secure the coverage a business paid for when a carrier denies, delays, or underpays a claim. It begins with reading the policy and the facts of the loss together, and where the carrier will not pay what is owed it extends to coverage litigation, declaratory-judgment actions, and bad-faith claims. The objective is the full benefit of the insurance program.
Hart David Carson LLP represents policyholders, meaning the companies, funds, executives, and families that bought the coverage. We do not act for insurers. That orientation matters, because policy language, claim-handling practices, and reservation-of-rights letters read very differently from the insured's side of the table. A single partner stays accountable for the recovery from the first claim notice through trial or settlement.
Both sides of a company's program. On the third-party side, the directors-and-officers, professional-liability and general-liability policies that respond to claims against the insured, where the fight is usually over the duty to defend, a reservation of rights or an exclusion for prior acts or related claims. On the first-party side, property and business-interruption, cyber, and representations-and-warranties cover, where the fight is over the period of restoration, the proof of loss or the carrier's valuation. Many of these sit in towers with excess and umbrella layers and reinsurance behind them, and we handle the tower as one claim.
A claim that the carrier handled a valid claim unreasonably: a denial without investigation, a delay with no reason given, or a lowball offer meant to exhaust the insured. Many states recognize it as a tort with damages above the policy limits. Illinois does not for first-party claims; its remedy is Section 155 of the Insurance Code, which lets the court add attorney fees and a capped statutory amount when the delay or denial was vexatious and unreasonable. Illinois does hold a liability carrier that refuses a reasonable settlement within limits responsible for the excess judgment that follows. We plead bad faith where the governing law and the claim file support it, because it changes how the carrier values the case.
When the first of three letters arrives: a reservation of rights, a request for a sworn proof of loss or an examination under oath, or a denial. Each creates a record the carrier will rely on later, and each has a deadline attached, 60 days for the proof of loss under most property forms, the policy period itself under a claims-made policy. Counsel at that stage can tender the loss to every potentially responsive layer, reply to the reservation with the policy language that closes each reserved defense, and file a notice of circumstances before an expiring policy takes its coverage with it. Most claims that are paid voluntarily are paid because the file was built that way.
Many programs span jurisdictions, with US, London-market, and other international layers governed by different law and dispute-resolution forums. We coordinate recovery across those layers and, where a claim turns on local law or a foreign forum, work with locally admitted counsel so the policyholder's position is advanced consistently wherever the dispute is heard.
Trial advocacy for complex business disputes, contract breaches, and commercial conflicts in state and federal courts, run to a plan from the first filing.
Explore →Arbitration, mediation, and other alternative dispute resolution to resolve coverage and commercial conflicts efficiently while preserving relationships.
Explore →Representation in healthcare disputes, including the regulatory, reimbursement, and provider-payer conflicts that often turn on coverage and contract interpretation.
Explore →Employment disputes, discrimination claims, wrongful-termination matters, and the resolution of workplace conflict.
Explore →Reviewed by Jonathan D. Herpy, Sr., Senior Partner · Last updated October 2026 · Educational overview · Not legal advice
One partner is accountable for the whole matter, and you have that partner's direct line. Chicago, London, and Dubai work to the same standard.